Shipping policy
Shipping Policy
Order Processing
All orders are processed within 2–7 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on destination and carrier.
Order Tracking
Once your order has shipped, you will receive a tracking number via email when available.
Lost or Delayed Shipments
KJM Collective is not responsible for shipping delays caused by carriers, weather, customs, or other circumstances beyond our control.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 14 days of delivery at:
We will work with our fulfillment partner to resolve the issue as quickly as possible.
Print-on-Demand Products
Many of our products are made to order. Because of this, production times may vary and returns are generally only accepted for damaged, defective, or incorrectly fulfilled items.
Contact Us
For shipping questions, please contact: